Frequently Asked Questions

Hitech Home Decor combines premium quality with affordable prices. We source directly from manufacturers, offer expert design consultations, and provide professional installation services across India. With over 5,000+ happy customers, we're trusted for our quality and reliability.

Yes! We deliver to all pin codes across India. Orders above ₹1,000 qualify for free shipping. We use secure packaging to ensure your products reach safely. Typical delivery times are 5-7 business days across India.

Absolutely! Our showroom is located at Vidya Nagar, Madgaon, Goa 403601. We're open Monday to Saturday, 10 AM to 8 PM, and Sunday, 11 AM to 7 PM. You can also book a virtual consultation if you're outside Goa.

Yes, we offer custom sizing for most of our furniture items. Simply click the 'Custom Size' button on any product page or contact our design team for assistance. Custom orders typically take 2-3 weeks for delivery.

We offer a 30-day easy return policy. If you're not completely satisfied, you can return the product in its original condition. For custom-made items, please refer to our custom order policy. Contact our support team to initiate a return.

Once your order is shipped, you'll receive a tracking number via email and SMS. You can also track your order by logging into your account or contacting our customer support team.

Orders can be modified or cancelled within 24 hours of placement. For custom orders, cancellations are accepted within 48 hours. Please contact our support team immediately for any changes.

Yes, we offer professional assembly services in select cities. During checkout, you can opt for assembly service. Our team will contact you to schedule the assembly at your convenience.

We accept all major credit/debit cards, net banking, UPI, and popular wallets. All transactions are secure and encrypted.

Yes! We have a dedicated B2B team for bulk orders. We offer special pricing, customization options, and project management support. Contact us at [email protected] for bulk inquiries.

Care instructions vary by product material. Generally, dust regularly with a soft cloth, avoid direct sunlight, and use appropriate cleaners. Detailed care instructions are provided with each product and on the product page.

We're committed to sustainability. Many of our products use eco-friendly materials like FSC-certified wood, recycled metals, and low-VOC finishes. Look for our 'Eco-Friendly' badge on product pages.

Yes, we offer fabric and material samples for many products. You can request samples from the product page or visit our store to see and feel the materials in person.

All our products come with a minimum 1-year warranty against manufacturing defects. Some premium items have extended warranties up to 5 years. Warranty details are mentioned on each product page.

We're launching AR visualization soon! This will allow you to see how products look in your space using your phone camera. Stay tuned for this exciting feature.